Effective Date: 1 June 2026
Urban Pet Play Ltd
Website: www.urbanpetplay.com
At Urban Pet Play Ltd, we are committed to conducting business responsibly and ethically. We recognise that the choices we make when sourcing products have an impact on people, animals, communities, and the environment.
This Ethical Sourcing Policy explains our commitment to working with suppliers and manufacturers who share our values of integrity, quality, animal welfare, environmental responsibility, and respect for human rights.
As a retailer of pet products and provider of pet care services, we strive to ensure that the products we offer are sourced through responsible and transparent supply chains wherever reasonably practicable.
Urban Pet Play Ltd is committed to:
Conducting business honestly, fairly, and ethically.
Building long-term relationships with reputable suppliers.
Promoting high standards of animal welfare.
Respecting human rights throughout our supply chain.
Supporting environmentally responsible sourcing practices.
Complying with applicable UK laws and regulations.
Continually reviewing and improving our sourcing practices.
We seek to work with suppliers, manufacturers, importers, and distributors who demonstrate a commitment to:
Ethical business conduct.
Product quality and safety.
Compliance with applicable laws.
Fair treatment of workers.
Responsible environmental practices.
Continuous improvement.
Transparency within their supply chains.
We may review supplier practices before establishing or continuing a business relationship.
We expect suppliers to respect internationally recognised human rights and to operate workplaces that:
Treat workers fairly and with dignity.
Prohibit forced, bonded, or compulsory labour.
Prohibit child labour in accordance with applicable laws.
Prevent discrimination and harassment.
Respect freedom of association where legally recognised.
Provide fair wages and lawful working conditions.
We encourage suppliers to maintain policies that support ethical employment practices.
Urban Pet Play Ltd does not tolerate modern slavery, human trafficking, forced labour, or exploitative employment practices in any part of our business or supply chain.
Where appropriate, we expect suppliers to:
Assess risks within their operations.
Take reasonable steps to prevent modern slavery.
Cooperate with any lawful due diligence requests.
Notify us of any significant ethical concerns that may affect our business relationship.
As a business serving pet owners, animal welfare is one of our core values.
Where reasonably practicable, we seek to source products from suppliers that:
Promote responsible animal welfare standards.
Comply with applicable animal welfare legislation.
Avoid unnecessary animal suffering.
Produce products that are safe for their intended use.
Support responsible pet ownership.
We will not knowingly source products that compromise the welfare of animals.
We encourage suppliers to reduce their environmental impact by:
Minimising waste.
Improving energy efficiency.
Reducing unnecessary packaging.
Using responsibly sourced materials where possible.
Complying with environmental legislation.
Promoting sustainable manufacturing practices.
Environmental performance may form part of our supplier evaluation process.
Suppliers should provide products that:
Meet applicable UK safety requirements.
Are accurately described.
Are manufactured to appropriate quality standards.
Include relevant instructions and safety information.
Are suitable for their intended purpose.
Product safety remains an essential consideration when selecting and reviewing suppliers.
We expect suppliers to operate with honesty and integrity.
This includes:
Compliance with anti-bribery and anti-corruption laws.
Honest marketing and product claims.
Accurate documentation.
Fair commercial practices.
Protection of confidential information.
Compliance with applicable competition laws.
We seek to build relationships based on mutual trust and accountability.
Urban Pet Play Ltd may periodically review supplier relationships by considering factors such as:
Product quality.
Customer feedback.
Regulatory compliance.
Product safety.
Ethical performance.
Environmental practices.
Business reliability.
Where concerns arise, we may work with suppliers to encourage improvements or, where appropriate, reconsider the relationship.
Ethical sourcing is an ongoing process.
As our business develops, we will continue to:
Review our sourcing practices.
Strengthen supplier relationships.
Improve supply chain transparency.
Monitor developments in legislation and industry best practice.
Encourage continuous improvement throughout our supply chain.
Employees, suppliers, customers, and other stakeholders who become aware of concerns relating to unethical sourcing practices are encouraged to contact Urban Pet Play Ltd.
Concerns may include:
Unsafe products.
Modern slavery.
Poor labour practices.
Animal welfare concerns.
Environmental issues.
Fraud or unethical business conduct.
Reports will be considered seriously and handled appropriately.
Urban Pet Play Ltd aims to comply with all relevant UK legislation relating to:
Consumer protection.
Product safety.
Business conduct.
Environmental responsibility.
Employment practices.
Animal welfare.
Nothing in this Policy limits any legal obligations imposed on suppliers or our business.
We may update this Ethical Sourcing Policy from time to time to reflect changes in legislation, industry standards, supplier relationships, or business practices.
The latest version will always be published on www.urbanpetplay.com.
Urban Pet Play Ltd
Website: www.urbanpetplay.com
Email:
Urban Pet Play Ltd believes that responsible sourcing helps protect people, animals, and the environment while supporting the long-term sustainability of our business. We remain committed to working with partners who share our values and to continually improving the integrity of our supply chain.
