Insurance & Licensing Information

Urban Pet Play Ltd

Website: Urban Pet Play Ltd

Last Updated: May 2026

Urban Pet Play Ltd is committed to operating responsibly, professionally, and with animal welfare at the centre of our services. We recognise the importance of appropriate insurance, licensing, and compliance standards within the UK pet care industry.

1. Insurance Commitment

Urban Pet Play Ltd aims to maintain appropriate business insurance relevant to our services and operations.

Depending on the services provided, this may include:

• Public Liability Insurance

• Employers’ Liability Insurance (where legally required)

• Care, Custody & Control Cover

• Professional Indemnity Insurance

• Business Equipment Cover

• Pet Business Insurance

• Vehicle Cover for Business Use

Appropriate insurance helps protect:

• Customers

• Staff

• Animals in our care

• Business operations

UK guidance strongly recommends suitable insurance for professional pet care businesses. (NarpsUK)

2. Employers’ Liability Insurance

Where Urban Pet Play Ltd employs staff, Employers’ Liability Insurance may be maintained in accordance with UK legal requirements. (Compare the Market)

3. Animal Welfare & Professional Standards

Urban Pet Play Ltd supports:

• Safe animal handling

• Welfare-focused practices

• Responsible pet care standards

• Ongoing professional development where appropriate

Industry guidance recommends suitable training, animal care knowledge, and professional standards for pet service providers. (Pet Business Insurance)

4. Licensing Information

Licensing requirements in the UK vary depending on the type of pet care service provided.

Dog Walking

Dog walking businesses generally do not require a national licence in the UK, although some councils or locations may impose local restrictions or permit requirements. (Pet Business Insurance)

Dog Daycare & Boarding

Commercial dog daycare or boarding activities may require licensing under the Animal Welfare (Licensing of Activities Involving Animals) (England) Regulations 2018. (GOV.UK)

Where licensing applies, Urban Pet Play Ltd aims to comply with relevant local authority requirements.

Grooming Services

There is currently no specific standalone UK licence required solely for dog grooming businesses, although businesses must still comply with relevant health, safety, and animal welfare legislation. (groomarts.com)

5. Health & Safety Compliance

Urban Pet Play Ltd aims to:

• Maintain safe working practices

• Promote hygiene and sanitation standards

• Reduce risks to pets, staff, and visitors

• Follow relevant UK health and safety guidance where applicable

6. DBS Checks & Trust

Where appropriate, staff or service providers may hold:

• DBS checks

• Animal care qualifications

• First aid training

• Relevant pet care certifications

Professional guidance often recommends DBS checks and pet first aid training for customer reassurance. (The Guardian)

7. Local Authority Requirements

Licensing and operational requirements may vary depending on:

• Service type

• Business activities

• Local authority regulations

• Premises used

Urban Pet Play Ltd aims to operate responsibly and in line with applicable legal obligations.

8. Customer Responsibility

Customers are encouraged to:

• Verify vaccination requirements

• Provide accurate pet information

• Discuss behavioural or medical concerns

• Ensure pets are suitable for booked services

Working together helps maintain safe and professional standards.

9. Policy Updates

Urban Pet Play Ltd reserves the right to update this Insurance & Licensing Information page at any time to reflect operational, legal, or regulatory changes.

10. Contact Information

Urban Pet Play Ltd

Website: www.urbanpetplay.com

For insurance, licensing, or compliance enquiries, please contact us through our official website contact page.